1. Introduction
This Privacy Policy applies to the website provided by Yantai Volm Vacuum Technology Co., Ltd. (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with applicable data protection laws.
This Policy explains how we collect, use, store, and share your personal information when you access or use our services. It also outlines your rights and the options available to you regarding your personal data.
By accessing or using our services, you agree to the collection, use, storage, and sharing of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Policy, please discontinue use of our services.In no case do we collect or process personal data of a sensitive nature, showing, directly or otherwise, your racial or ethnic origins, your political, philosophical or religious opinions, your trade union membership, your health, or your sexual life.
If you have any questions about this Privacy Policy, you may contact us using the details provided at the end of this document.
2. Information We Collect
We and our authorized third-party service providers may collect the following types of personal information:
2.1 Personal Information
Information you voluntarily provide to us, such as your name, email address, phone number, company name, industry, and other contact details when you fill out forms or contact us.
2.2 Location Information
When you enable location services on your mobile device and use our location-based services, we may collect information about your geographic location via GPS, Wi-Fi, or other methods. You can disable this feature at any time in your device settings.
2.3 Log and Device Information
We may automatically collect technical data about your device and usage patterns through cookies and similar technologies. This may include your IP address, browser type, device ID, pages visited, and click behavior. This data helps us provide personalized experiences and enhance service security. You can manage or disable cookies in your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
l To provide and maintain our services;
l To verify identity and prevent fraud;
l To improve our products and services based on user behavior and feedback;
l To offer personalized user experiences, such as language and regional preferences;
l To respond to your inquiries and provide customer support;
l To conduct surveys and analysis;
l To evaluate and improve our advertising and promotional effectiveness;
l To manage software updates and certification processes;
l To comply with legal obligations.
4. Information Storage and Retention
4.1 Storage Methods
We store personal data securely using local databases, servers, and other industry-standard methods.
4.2 Retention Period
We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations.
4.3 Data Location and Cross-Border Transfers
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
Your personal data will not be shared with third parties without your explicit consent unless we are obligated to do so by a judicial or official order. Information is usually exchanged by means of Internet-based technology. We do not intend to sell your personal data to third parties or to use them for any other marketing purposes.
4.4 Service Termination
If we discontinue certain products or services, we will notify you and delete or anonymize your personal data within a reasonable time, unless otherwise required by law.
5. Information Security
We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include encryption (e.g., SSL), access control, and security monitoring.
However, please understand that no method of transmission or storage on the Internet is 100% secure. You acknowledge that the systems and networks used to access our services may be affected by events beyond our control.
6. Information Sharing
We do not sell or share your personal information with third parties without your consent, except in the following situations:
With your explicit authorization;
With service providers, business partners, or affiliates involved in providing our services, under data protection agreements;
When required by law, legal proceedings, or government authorities;
To protect public interests, national security, or legal rights of others;
In case of mergers, acquisitions, or asset transfers, we will ensure your data continues to be protected under this Policy or notify you if the new controller adopts different practices.
We will not publicly disclose your personal data without your consent. If disclosure is necessary, we will inform you of the purpose, scope, and sensitive nature (if any) of the disclosure.
7. Your Rights
You have the right to access, correct, delete, restrict, or object to the processing of your personal information. You may also withdraw your consent at any time, where applicable.
You may submit such requests through the contact information provided below. We will respond within the time limits required by law.
You may request to delete your account and personal data when you no longer use our services. Unless otherwise required by law, we will delete or anonymize your personal information after account closure.
8. Protection of Minors
We do not knowingly collect personal information from minors under the age of 18. We encourage parents and guardians to monitor and guide their children’s use of our services. If you are a minor, please use our services only under the supervision of a parent or guardian and with their consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When updates occur, we will post the revised Policy with the effective date and notify you where appropriate.
Please review this Policy periodically. Continued use of our services after changes have been posted constitutes your agreement to the updated Policy.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us at:
Yantai Volm Vacuum Technology Co., Ltd.
Email: overseas@volm.com.cn
Address: No. 29 Yingfu Road, Fushan District, Yantai City, Shandong Province, China